rcgasser
Senior Member
- Messages
- 2,383
- Location
- Atlanta, GA
Yes I told him that also on his other thread I would not have bought a new coil
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I bought mine through a reseller here in AusRampageHopUps said:Had you filled out the warranty form, Redcat would send you a new one.
Thanks mate but I've had it 18 months and there aren't too many original parts on it now.rcgasser said:http://www.redcatracing.com/Warranty-Form if they are a authorized redcat seller redcat will honor the warranty.
Yup....filled it out yesterday....asked for a complete exchange unit due to the radio and body being damaged in the box and now this whole mess....doubt it will happen but dammit its been a major headache since opening the box thursdayRampageHopUps said:Had you filled out the warranty form, Redcat would send you a new one.
I DID take pics and sent it to the store I purchased it from. They requested I send the pics and have not heard back from them since friday...they may be closed for the weekendRampageHopUps said:If you took a picture of the radio and body being damaged in the box, they would have exchanged it due to shipping damage.Now that you started it and voided the shipping warranty with the carrier, all they can do is send you a new coil.
Have not heard back from them since I emailed the pics Thursday...I have emailed every day...they might be off for the holiday early ?RampageHopUps said:OK, great. Did they tell you to close up the box and wait for a return label from Redcat?
I appreciate your help and everyone else's ... I know I have been a pain in the butt ! I originally was not going to order the redcat because of all the negative reviews and all the horror stories of them not running more than 5 minutes before failing and thought THAT WONT HAPPEN TO ME . Well it did...I am just frustrated because the main reason I did not go electric or nitro for my first rc was because a 2 stroke should not have many issues .... live and learn I guess LOL ... either way, I appreciate all your input and the forums input and will hang in there with redcat until I see what they are willing to do. Had big plans of showing off their product this weekend to all the family and friends that were over ( and maybe drum redcat up some business) but I am afraid that did not work out so well LOL....have a great rest of the holiday and thanks againRampageHopUps said:Yep, some of the "Dealers" are just drop shippers and will refer you back to Redcat without actually helping you. Order another one and I bet they e-mail you back.We will help you as much as we can. Changing the coil is very easy, so don;t worry about it.
I had a similar probRampageHopUps said:If you took a picture of the radio and body being damaged in the box, they would have exchanged it due to shipping damage.Now that you started it and voided the shipping warranty with the carrier, all they can do is send you a new coil.
Could not find anyone that had the ngk in stock so I got two champions :-(PrjctStrtFrce said:What did you change the spark plug out for...? NGK CMR7H is the most common used plug. The stock plug has a crappy insulator.
Advance auto has em in stock for $3.00freekshow said:Could not find anyone that had the ngk in stock so I got two champions :-(
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